Alarm Dispatcher Connect
Data hub for dispatch systems
Challenge
The quantity and quality of alarm apps, operational command software, and operational management programs is steadily increasing. The multitude of systems makes it cumbersome and expensive for dispatch centers to use the favored software of every individual aid organization. On the one hand, large volumes of data need to be transmitted, but on the other hand it is necessary to monitor which operational data are forwarded to third-party providers.
Alarm Dispatcher Connect -
the centrally monitored data hub
Our interface server Alarm Dispatcher Connect receives operational data directly from the dispatch system and makes them available to the target applications of the aid organizations with a documented interface.
Alarm Dispatcher Connect generally runs as a virtual machine in the dispatch center. Dedicated server operation or cloud solutions in a certified data center are also possible.
Data deployment for software
The connection between the dispatch system and Alarm Dispatcher Connect generally takes place via REST interfaces. Alternatively, access at data or database level takes place via available middleware, email, and so on. Limited data transmission can also take place via the digital alarm network.
On the output side, Alarm Dispatcher Connect supports products like DIVERA24/7, Alamos APager, Fireplan, MP Feuer, Emragis 360°, Fireboard, CommandX, MobiKat and DISMA. Additional products can be connected to the free API by us or by their respective developers.
Data deployment for tactical units
With Alarm Dispatcher Connect, operation-related data can be transmitted to full-time or volunteer personnel. Additional areas of application are the transmission of vehicle positions and statuses both to and from the dispatch system, the exchange of operations and vehicle status between neighboring dispatch centers and the transition of operations to stationary command posts in large-scale emergencies.
Advantages
Speed
The direct connection to the dispatch system saves time in comparison to connections from third-party systems via email, wireless detector, text message, or Fax, (etc.) and is significantly more secure thanks to TLS encryption.
Open interface
Third-party systems can be independently connected by their respective manufacturers through a documented, extensive, and open interface. Every dispatch center decides which data are shared in this process.
Cost reduction
The singular connection of the hub to the dispatch system reduces costs and time compared to connecting every individual piece of software.
Duty of neutrality
The third-party connections and open interfaces support dispatch centers in upholding their duty of neutrality as organs of public administration.
Off we go!
You want to take the exchange of data in or with your dispatch center to the next level?
Then write us a short message and we’ll get in touch for the further details.