Testimonials
With six local fire departments, around 150 active firefighters, and approximately 200 callouts per year, the Fire Department Möser plays a central role in hazard prevention in the Jerichower Land district. Two new emergency vehicles – HLF 20 and TLF 4000 with CAFS technology – ensure efficient firefighting. Two Alarm Dispatcher Minis are used in the department, providing important operational information in real time on large monitors.
The Rescue Ambulance Greiz operates three ambulance cars, one emergency doctor vehicle, and additional patient transport vehicles, responding to around 4,500 calls per year. Regular operations are supplemented by a rapid response team for transport, care, and off-road rescue. Since 2025, Alarm Dispatcher is supporting the rapid flow of information in everyday operations with an app, acoustic call information, and two monitors.
With over 600 calls per year, the Pirna Fire Department is one of the most frequently called-upon fire departments in the Saxon Switzerland-Osterzgebirge district. The department has over 300 members, including a full-time unit and five additional local fire departments, all of which rely on the Alarm Dispatcher app, the alarm display, and the dispatch printout.
More than 1,500 firefighters from the Essen Fire Department work every day to ensure the safety of residents in the Ruhr region. With numerous stations, the Essen Fire Department handles thousands of calls each year. To ensure rapid and reliable alerting, the Essen Fire Department relies on Alarm Dispatcher. Our app-based alerting system and dispatch monitors at the stations help firefighters respond even more efficiently.
In addition to the emergency medical services and the volunteer response teams of the German Red Cross (DRK) in Sebnitz, the mountain rescue services in Bad Schandau, Bielatal, Pirna, Rathen, and Sebnitz also make specific use of the Alarm Dispatcher app, the mission monitor, and the alarm printout. The members provide professional assistance—around the clock—particularly in cases of hiking accidents, search operations, and medical emergencies in Saxon Switzerland. Alarm Dispatcher is used to quickly coordinate personnel and locate the scene of the incident. Translated with DeepL.com (free version)
With 130 active members and 11 emergency vehicles, the Appenweier fire department handles 100 operations a year in Baden-Württemberg. Equipped with its own breathing apparatus and hose workshop, a radio and staff room as well as our alarm dispatcher app and our alarm displays in the three equipment fire depots, the emergency services are well equipped for all operational scenarios.
The 100 members of the Jüterbog fire department in the Teltow-Fläming district have been ensuring the safety of citizens since 1873. With a total of 15 emergency vehicles, the local fire services in Jüterbog, Kloster Zinna, Neuheim and Markendorf-Fröhden are ideally equipped for their 200 operations each year. All locations have been using Alarm Dispatcher since the end of 2023. We support the emergency services with our alarm app and one alarm display in the Jüterbog fire depot.
With 20 emergency personnel in the areas of support and supply, the 1st disaster control unit of the district of Görlitz in Weißwasser has proven its effectiveness time and again in recent years. Cooperation between the Weißwasser fire department and the disaster control unit has become even closer thanks to the joint use of the Alarm Dispatcher app: disaster control units are now called to fire department operations more quickly and provide active support to the emergency services.
Whether it’s an emergency doctor, a patient transport vehicle, or an ambulance: ASB Sömmerda and its emergency response teams ensure safe emergency care in the region every day. ASB Sömmerda relies on modern technologies to ensure efficient and timely emergency response. Digital alerting solutions and clear dispatch displays help the teams respond quickly and deploy fully prepared.
The Fire Department Rabenau handles over 75 calls per year – even in challenging terrain such as the Dippoldiswalder Heide. A new swap body vehicle with roll-off containers has been added to the fleet since 2025. The fire department makes full use of Alarm Dispatcher products to support its operations: app, monitor, printer, and building control.
With 780 members, the DLRG local group in Wolfsburg has been ensuring that bathers and water sports enthusiasts can feel safe at the Allersee in Wolfsburg since 1950. It also provides a water rescue boat team as part of the city of Wolfsburg's emergency response and is also active with its volunteers in the area of event safety and at small and large events. We support the new DLRG center with emergency monitors and all volunteer emergency services with the Alarm Dispatcher App.
The Oranienburg fire department north of Berlin has 280 firefighters, 30 of them full-time, 9 local fire departments and 700 operations per year. We have been supporting the fire departments since 2020 with our app alerting and deployment monitors. All local fire departments are on board and benefit from fast and reliable deployment information and feedback.
In the district of Bamberg, the Buttenheim fire department has been on duty for over 150 years. The 80 men and women are well equipped with a new HLF and 5 other vehicles, including a water delivery system that can move up to 3 x 15,000 liters per minute. With this equipment and our Alarm Dispatcher System, the 80 emergency personnel are prepared for any event.
On board since 2021, we support THW Dippoldiswalde with its 56 members in missions around the world. From operations in the Ahr valley to logistics in Jordan and earthquake relief in Haiti, THW has provided assistance in places where others would otherwise go on vacation. For the diverse missions, the Dippoldiswalde site has units for aerial reconnaissance, salvage, emergency repair, clearing and flood protection.
The Bad Salzungen water rescue service in western Thuringia has been using the Alarm Dispatcher Box with deployment monitor and app as a customer and close partner since 2018. Whether in winter for accidents on supposedly frozen lakes and rivers or on summer days in the open-air swimming pool: In emergencies, the volunteer task forces of the DRK Wasserwacht Bad Salzungen are immediately on the spot.
The municipality of Oberwiesenthal attracts thousands of skiers each season. The winter fun for the tourists brings special challenges for the fire department and emergency services. Slippery snow, ski accidents and rescue after snowstorms are part of the range of operations in the winter months.
Marl is the second largest city in the district of Recklinghausen (North Rhine-Westphalia). With a population of around 87,000, the fire and rescue services have a lot to do here. In 2020, the emergency services responded to 1,100 fire calls and 10,684 ambulance calls. The Alarm Dispatcher team is happy to support the Marl Fire Department - since our direct control center connection, even much faster than the radio dispatcher.
Always ready, wherever the human senses reach their limits: the 27 animal heroes of the BRH-Rettungshundestaffel Barnim e.V.. Together with the current 33 dog handlers, the four-legged friends make a great contribution to saving human lives. Alarm Dispatcher supports the rescue dog squadron Barnim with our app, so that the emergency forces are available 24 hours a day and 365 days a year.
With an extensive range of operations from fires and assistance to fire safety education in kindergartens and schools, the Teutschenthal fire department in the south of Saxony-Anhalt is called upon at all levels. In 2018, its busiest year, the fire department recorded 183 operations.
The comrades rely on large, clearly arranged monitors in the entrance area and in the vehicle hall. The alarm dispatcher box in the Radeberg fire station also controls the apps and monitors for the districts of Großerkmannsdorf, Liegau-Augustusbad and Ullersdorf.
Around 20 employees are alerted to clearing work and mowing operations using the Alarm Dispatcher app. In addition, CaRdrett uses the appointment management for various company divisions - because the company also operates a rental center for construction and industry. For broadly positioned companies, the Alarm Dispatcher App is a perfect solution for informing the right employees at the right time.
On the Baltic Sea island of Fehmarn, almost all fire departments use the app and monitors - more than 150 firefighters on Fehmarn receive their deployment information through the Alarm Dispatcher app and can see directly which other local fire departments are also in action. This advantage is made possible by the island-wide use.
The DRK KV Döbeln - Hainichen e.V. has been using the Alarm Dispatcher App to alert its rescue forces for over two years. More than 70 users from various units (emergency platoon, but also SEGs and the water rescue) are alerted with our system. The app was also used during the organization of the regional test and vaccination centers.
Since 2019, the 52 emergency personnel of the Heist Fire Department in Schleswig-Holstein have been using the Alarm Dispatcher System with deployment monitor, dispatch, alarm announcement and app. Increasingly, the comrades also use the web meeting tool for online services and board and management meetings, as well as the calendar function in the app.
DEIN STERNENKIND is a foundation that strives to provide commemorative photos for parents with denied children's happiness. The initiative counts well over 600 photographers, all of whom are notified of an upcoming assignment via the Alarm Dispatcher app.
In addition to our app and the deployment monitors in front of each vehicle, the Helmstedt Fire Department also uses building control via Alarm Dispatcher Control as well as information about co-alarmed forces. We maintain close contact with the fire department management and regularly receive new suggestions for improvement, which are then tested directly.
Since the coronavirus pandemic, the Mansfeld-Südharz emergency services have been using the Alarm Dispatcher app for the SEG rescue service and, since 2024, emergency monitors with voice announcements at four stations.
THW Lübben was the first technical relief organization to use alarm dispatchers. Thus, the local association Lübben stands as a pilot customer for new areas of operation and special features, such as other release times.
The 150 firefighters of the Bad Liebenzell fire department in 7 local fire departments benefit from the planning reliability when it comes to whether enough forces are deployed at the individual locations. With 130 deployments in the introductory year, the firefighters were well occupied and were able to leave the test phase after just a few days to go live.
As our pilot fire department, the Freiberg Volunteer Fire Department with its three local fire departments had a significant influence on the development. At the same time, the alarm dispatcher box there represents one of two base stations for the district of Central Saxony, via which smaller fire departments could be connected cost-effectively.
The Wolfsburg Volunteer Fire Department has been relying on Alarm Dispatcher since 2019, and the Wolfsburg-Helmstedt control center since May 2020. With the control center monitor, dispatchers can see at a glance whether enough volunteers have committed to a mission and, in case of doubt, can issue a follow-up alert more quickly. There are elements on the monitor that were developed directly for dispatchers.
Equipping an entire community: to mark the opening of a new appliance room in 2019, the Muldestausee Volunteer Fire Department in Saxony-Anhalt also equipped all of its other 9 appliance rooms with alarm dispatcher systems and has since mastered many operations with monitors and app information.
The Cabka Group's production facility in Weira, Thuringia, maintains its own in-house fire department. In cooperation with local fire departments, it ensures fire safety on the large industrial site. These safety measures are necessary for the manufacture of plastic pallets and large containers, as large quantities of plastic materials are stored on site.
In Leipzig, we have won a volunteer fire department with a high annual number of operations as a customer that places particular value on the high availability and preventive error detection of the Alarm Dispatcher system. Due to a direct control center connection, the app triggering is particularly fast here.